Review Recommendations — Joint Inquiry into the facts surrounding the management of Mr Jesse Bird’s case
Department of Veterans Affairs (DVA)
2 November 2020
The review report made 19 recommendations to improve the service and experience of veterans, drawing from the learnings of Jesse’s case. These recommendations include priority actions to current processes and practices in Department of Veterans’ Affairs (DVA) and Veterans and Veterans Families Counselling Service (VVCS), progressing actions that are already being considered as part of DVA’s Veteran Centric Reform program and changes for Government consideration in the Budget context.