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DVA services during the holiday season


10 Dec 2022

DVA will continue to provide support to veterans and their families during the holiday season. However, please be aware that some services will be impacted.

Check the link for details.

Providing more options for older Australians and eligible Veterans to work more in time for Christmas


1 Dec 2022

From today, pensioners over Age Pension age and eligible Veterans will be able to earn more income from working without reducing their pension, just in time to take advantage of seasonal jobs.

Eligible Australians would have the opportunity to engage in the workforce if they chose to do so at a time of workforce shortages without losing any of their income support payments.

Veterans’ and Families’ Hub Expansion - Information Sessions (Now there are 16)


19 Nov 2022

As part of the Federal Budget, the Australian Government is investing $46.7 million in eight new Veterans’ and Families’ Hubs across the country to provide essential services to veterans and families in areas with significant Defence and veteran communities. 

This is in addition to the six hubs funded by the Federal Government, including investment in The Oasis Townsville. And the commitment to two further investments in Southeast Queensland and Tasmania made before the Federal Budget.

That makes 16 Veterans'and Families'Hubs on the way. 

ADF Employment Offer Modernisation Program - Update at 17 Nov 2022


18 Nov 2022

Today the ADF Employment Offer Modernisation Program (ADF EOMP) released its suite of communication products for the upcoming initiatives under the Program. The purpose of this stage of communication is to inform members of key changes that will be implemented from May – July 2023. More detailed communication, including briefing sessions, will occur in Q1 and 2, 2023.

Background to the program:

  • To attract and retain the ADF workforce needed to deliver our mission, we need a modern and competitive ADF employment offer.

  • In 2019, Defence commenced the ADF EOMP to ensure a contemporary and competitive employment offer.

  • Important changes to housing, leave and military salary have already been achieved under tranche one of the ADF EOMP.

  • The next suite of initiatives will be implemented by 1 July 2023. These include:

  • New allowance framework (effective 25 May 2023).

  • New Categorisation and Location frameworks (effective 1 July 2023).

  • Additional 5 days Basic Recreation Leave (effective 1 July 2023).

  • To support any potential impacts from ADF EOMP initiatives, the trained force permanent salary rates will be increased by $2,000. Accordingly, the Reserve daily rates will increase by approximately $5.48 a day ($2,000 pro-rata). Trainee salary rates will also increase by a pro-rata amount of the trained force salary rate. This salary increase will be reflected in members’ pay from 8 June 2023.

  • Defence is committed to contemporising the ADF remuneration and conditions of service benefits to better support the needs of current and future ADF members and their families.

There is more information, including the CDF’s letter to the ADF workforce and several factsheets on the pay and conditions website.  

DVA Claim processing times - website with updates


14 Nov 2022

DVA has a website with regularly updated numbers on claims and backlog.

Support for Queensland veterans boosted by new council


10 Nov 2022

Thousands of current and ex-service personnel will have a stronger voice through the new Queensland Veterans’ Council. Also identified are members of the Veterans Reference Group.

New VLO at Townsville Mater Hospital


3 Nov 2022

Townsville Mater Hospital has a new Veterans Liaison Officer (VLO) who will be working four days per week.  Her name is Charna and she currently works as the Complex Discharge Planner.

You can reach the VLO via:

P:  47274070


The referral process is very simple for Mater staff, patients or community services who may be facilitating an early referral prior to a patient's upcoming stay.

If the DECT is unanswered, it will divert to Allied Health Administration to be answered by staff, or the ability to leave a voicemail is also an option. A DVA patient can be referred at any time during their stay, and our VLO team will monitor DVA inpatients via our online patient system.

We do encourage DVA patients to access this service as required and have educated our staff to facilitate an early referral to VLO to ensure early discharge planning and in-hospital specialised support for this patient population.

For completeness, also info on TUH VLO at the link below. 

We want to make this process as clear and time efficient as possible moving forward.

As it currently stands a DVA patient at the Mater can also be referred to any of our Allied Health staff (as clinically indicated) to assist in best care delivery to meet their health needs.

Our Allied Health team includes; Physiotherapists, Occupational Therapists, Dietitians, Speech Pathology, Social Work, Complex Discharge Planner, Psychology and Diabetes Educators.

We also offer outpatient physiotherapy, inpatient rehabilitation, day rehabilitation under a specialist rehabilitation Doctor and a multidisciplinary outpatient pain program.

Operation NAVIGATOR funded in 25 Oct 22 Federal Budget


25 Oct 2022

Operation NAVIGATOR was funded in the Federal Budget on 25 October 2022. This will support a three-year pilot to coach first-posting serving veteran arrivals in Townsville on how they might see their future. It is a preparation for the inevitable separation from the ADF, with some thought being put in early to be better prepared for when the time comes and a decision is made to transition to civilian life.

The average length of service in the ADF is 10 years; in Townsville, it is significantly less. 

Government Seeks Your Feedback on Veterans' Legislative Reform


20 Oct 2022

The Australian Government recently agreed to Recommendation 1 of the Royal Commission into Defence and Veteran Suicide Interim Report, which called for the development and passage of legislation to simplify and harmonise the framework for veterans’ compensation, rehabilitation and other entitlements.

Consultation on reforming veterans’ legislation has commenced today with the Department of Veterans’ Affairs (DVA) seeking submissions from the community.

Albanese Government takes action on veteran and family support


30 Sept 2022

Legislation extending the Incapacity Payments for Veterans Studying Pilot Program, and the Defence, Veterans’ and Families’ Acute Support Package will both go a long way to ensuring veterans and families get the support they need and deserve.

Government Response to the Royal Commission into Defence and Veteran Suicide - Interim Report


26 Sept 2022

The Albanese Government has today responded to the 13 recommendations of the Royal Commission into Defence and Veteran Suicide’s Interim Report.

The Royal Commission’s Interim Report is the culmination of the inquiry’s work to date, encompassing over 2,000 submissions, 178 private sessions and testimony from 208 witnesses.

The Interim Report’s 13 recommendations fall within three key themes: improving the claims process, Royal Commission administration and access to information by loved ones.

The Government has implemented one of the recommendations already (recommendation 5), agreed to nine, agreed in principle to one, and noted two others.

AIHW Report: Understanding the wellbeing characteristics of ex-serving ADF members


2 Sept 2022

The nature of military service makes understanding the wellbeing of those who have served of vital importance. This report examines wellbeing outcomes such as employment status, income, education qualifications, housing circumstances, and social support for ex-serving Australian Defence Force (ADF) members and their families. Using linked data, this report expands information on the Veteran-centred model as part of an ongoing body of work in partnership with the Department of Veterans’ Affairs. This report is based on ex-serving ADF members who had served at least one day of service on or after 1 January 2001 and were ex-serving as of 31 December 2015 and uses the 2016 Census data as the primary source of data to inform wellbeing outcomes.

Experts gather to examine Veteran Employment


22 Aug 2022

The Federal Labor Government has held the first of two Veterans Employment Round Tables, as precursor consultations to the Government’s Jobs and Skills Summit to better understand practical solutions to get more Aussie veterans and defence families into work.

Queensland State Partners of Veterans AGM in Townsville Mon 29 August


8 Aug 2022

The meeting will be held at the Townsville RSL (HMAS Room) at 139 Charters Towers Road, HERMIT PARK QLD 4812 at 1030h. Please note doors will open at 1000h for early birds.


More info about the theme and ticket price is available from:

          Robyn at or on 0407 985 991

RSVP with dietary requirements and payment is required by 15 August.

Funds Transfer for payment to: BSB: 034272 Account No. 145188

Helping veterans stay healthy at home


26 July 2022

The Government has today committed to ensuring veterans and veteran families have the
services they deserve, committing an additional $70.6 million in funding over four years to
increase Veterans’ Home Care fees for domestic assistance and personal care services.

Exposure draft legislation: Taxation of military superannuation benefits


24 July 2022

The Albanese Government is introducing legislation to ensure that no veteran pays higher income tax because of the Federal Court decision in Commissioner of Taxation v Douglas (the Douglas decision). A draft bill, Treasury Laws Amendment (Measures for a later sitting) Bill 2022: Taxation of military superannuation benefits, and associated draft explanatory material, have been released for public consultation.

Submissions are invited by email to More information about the consultation process is available on the Treasury website.

Submissions close on 5 August 2022.

New team to tackle domestic violence in Townsville and North Queensland


29 June 2022

Townsville is set to be home to a new Domestic Violence High Risk Team which will enhance responses to domestic and family violence (DFV) in the North Queensland community through time critical information sharing and safety management for victims and increased line of sight of high-risk perpetrators.

DVA’s Claims Process Diagnostic Report


23 June 2022

Reducing the claims backlog for veterans is a key priority for the Minister of Veterans’ Affairs and Departmental leadership. The goal is to eliminate the backlog by December 2023 (funding to support this due to expire in July 2023). The initiatives outlined in this report offer a path to eliminate the backlog by December 2023 and increase processing capacity by 2.4x through deploying 6 existing and 11 new initiatives. To eliminate the backlog on a more rapid trajectory by June 2023, DVA faces a choice between (a) accelerating 4 initiatives and deploying 4 further ideas or (b) deploying 73 additional FTEs 

CBA announces new team to support veterans


16 June 2022

Commonwealth Bank has announced a new team of specialised business bankers to support past and present members of the Australian Defence Force (ADF), and their families, who are looking to start or grow their own business.

Defence Families of Australia - Advocacy Map Update Autumn 2022


9 June 2022

This Advocacy Map is a snapshot in time of the advocacy work currently being undertaken by Defence Families of Australia (DFA). This is the second public version of this document, and will be a dynamic tool released quarterly through the DFA newsletter, The Advocate.

This is a working document, with the full internal version being constantly updated. The internal version, which is for DFA team purposes only, also includes details of the decision makers, allies, and business case for each advocacy entry.

The aim of this public Advocacy Map is to provide transparency of the work DFA does, and to offer the opportunity for Defence families and other stakeholders to support these advocacy efforts. It will continue to developed and refined over time.

Problem gambling a quiet, deadly threat to Australia's military vets