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Difficulty changing rehabilitation coordinators once assigned.
Urgency:
High
Veteran Community Needs Affected:
Good Mental Health, Good Physical Health, Respect and Recognition
Issue Details
Numerous occasions occur when veterans find they are not comfortable with their assigned rehabilitation coordinator and would like to change. This is a vital role for a recovering veteran, and the fit needs to be right.
DVA Webpage on Role of the Rehab Coordinator
Likely Cause of the Issue
Inability to change rehab coordinator.
Possible Solution
Change the policy to allow a veteran to change rehabilitation coordinators if they do not feel safe/respected/supported by the assigned coordinator. Perhaps an approving authority in the local area could determine.
Who is likely to be responsible to fix this?
DVA
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